Privacy Policy
At Studio 141 (“we”, “our” or “us”), we are committed to protecting and respecting your privacy. This policy explains how we collect, use, store and protect your personal information when you interact with us, visit our website, purchase products, attend classes or use our services.
Please read this policy carefully to understand our approach to handling your personal data.
For the purposes of the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR), the data controller is Studio 141.
Summary
- We use your personal information to respond to enquiries and provide information about our classes, memberships, events, products and services.
- We process your personal data to deliver the services and products you have purchased or requested.
- We take the security of your personal information seriously.
- We only collect the information we need for the purpose for which it was obtained.
- We retain your information only for as long as necessary and in accordance with our retention policies.
- You have rights in relation to your personal information.
- If you have any questions regarding this policy, our contact details can be found at the end of this notice.
Information We Collect
We may collect and process the following information:
Information You Provide To Us
This includes information you provide when:
- creating an account;
- booking a class, membership or event;
- purchasing products;
- subscribing to our marketing communications;
- completing health questionnaires or waivers;
- contacting us by telephone, email, social media or through our website; or
- reporting an issue with our website or services.
This information may include:
- Name
- Address
- Email address
- Telephone number
- Date of birth
- Emergency contact details
- Health and medical information relevant to participation in our classes
- Payment information
We will only use information provided for the purpose for which it was collected and will only send marketing communications where we have your consent or another lawful basis for doing so.
In some circumstances, we may contact you regarding services you have purchased or booked under our legitimate business interests.
Information We Collect Automatically
When you visit our website, we may automatically collect anonymised information relating to your use of the site to help us improve the user experience and understand how visitors interact with our website.
This may include:
- IP address
- Browser type and version
- Device information
- Operating system
- Time zone settings
- Website usage data
- Page interactions and browsing behaviour
This information is anonymised wherever possible and cannot be used to identify you personally.
Cookies
Our website uses cookies to improve your browsing experience and help us understand how our website is used.
Further information regarding the cookies we use and how to manage them can be found within our Cookie Policy.
How We Use Your Information
We may use your information to:
- Respond to enquiries;
- Process bookings, memberships and purchases;
- Provide classes, products and services;
- Manage your account;
- Send important updates regarding bookings or services;
- Improve our website and customer experience;
- Send marketing communications where you have opted in;
- Comply with legal and regulatory obligations.
Sharing Your Information
We work with trusted third-party providers who assist us in operating our business and delivering our services. This may include:
- Booking and membership software providers;
- Payment processors;
- Email marketing platforms;
- Customer relationship management systems;
- Website hosting providers.
These providers only process your information on our behalf and are not permitted to use it for their own purposes.
We may also disclose your information where required by law or where necessary to protect the rights, property or safety of Studio 141, our clients or others.
International Transfers
Some of our suppliers may store or process information outside of the UK or European Economic Area.
Where this occurs, we ensure that appropriate safeguards are in place to protect your personal information and ensure compliance with applicable data protection legislation.
Retention of Data
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and regulatory requirements.
Where information is no longer required, it will be securely deleted or anonymised.
Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.
While we take every reasonable precaution, no method of transmission over the internet can be guaranteed as completely secure.
Third Party Websites
Our website may contain links to third-party websites.
Please note that these websites operate independently and have their own privacy policies. We do not accept responsibility or liability for their content or privacy practices.
Your Rights
You have the right to:
- Access your personal information;
- Request correction of inaccurate information;
- Request deletion of your personal information;
- Restrict or object to processing in certain circumstances;
- Withdraw consent where processing is based on consent;
- Request transfer of your data to another provider where applicable;
- Lodge a complaint with the Information Commissioner’s Office (ICO).
Changes To This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:
Studio 141
Email: info@studio141.co.uk
Cookie Policy
Our website uses cookies to distinguish you from other users, improve your experience and help us improve our website.
Cookies are small files stored on your device which allow us to recognise your preferences and understand how visitors use our website.
The cookies we use include:
Strictly Necessary Cookies
Required for the operation of our website and services.
Analytical Cookies
Used to help us understand website performance and visitor behaviour.
Functionality Cookies
Used to remember your preferences and personalise your experience.
Marketing Cookies
Used to make our website and advertising more relevant to your interests.
By continuing to use our website, you consent to our use of cookies in accordance with this policy.